Contact

*Skater JOHN OFFICIAL SHOP customer support is open on weekdays (10:00-17:00).
*Please note that inquiries received on our company's holidays, including Saturdays, Sundays, and public holidays, will be answered in the order they are received from the next business day.
*Replying may be delayed outside business hours or during busy periods. Also, depending on the content of your inquiry, it may take some time for us to respond.
*Please make sure to enter your email address correctly as there are many mistakes when entering your email address.
Please enter your smartphone or PC email address.
Customers who use an email address provided by a mobile phone company or who have designated domains may not be able to receive emails from us.
We recommend that you set up the following email addresses to allow reception of emails in advance.
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skaterjohn-shop@onken.co.jp
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*If you are inquiring about a product you have already ordered, please be sure to include your order ID in the comments section.
*If you have any questions, please first check the Q&A .